Lifetime Warranty
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Lifetime Warranty
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Expert Advice
PERT-AL-PERT The main component of floor heating is pipes. The core in the case of PERT/Al/PERT pipes is aluminium pipe with a thickness of 0.2 mm ultrasonic-welded lengthwise, with overlap, which can withstand pressures of approximately 10 bar. By adding layers of plastic on the outside and inside of the aluminium pipe, fixed to the aluminium using special adhesive, we have a pipe capable of working under the pressure and temperature at the level of 10 bar and 95oC respectively. The inner smoothness of the pipe allows unrestricted flow rates and heat output for under-floor heating systems. It comes complete with the European benchmark testing certification from DVGW. It is the Rolls Royce of under-floor heating pipes. Conforms to DIN 16833 This unique combination of traditional materials and plastics allows multi-layer pipes to have the advantages of traditional pipes (negligible thermal elongation, lack of shape memory) and plastic pipes (flexibility, low roughness, high operating life, low heat losses) while also eliminating their disadvantages. The pipes are manufactured based on the two raw materials: pipes in diameters 16-75mm are produced using PERT – polyethylene with elevated temperature properties to put it very simply, the structure of this material is like balls of wool which are merged mutually with side threads, resulting in a structure that is very tangled but very strong and difficult to break. When it comes to pipes, this translates into high resistance to temperature and pressure, which is so important in plumbing and heating systems.

As standard we include NEXT DAY DELIVERY* to all UK mainland addresses (excluding, Channel Islands, Eire & remote parts of Scotland)

In the circumstance where no persons may be at the address, we recommend that a note is left for the courier advising them to deliver to a direct neighbour, or, of a safe place to leave the goods. However please note that in the circumstance that a note is left advising the courier to leave the delivery with a neighbour, or, of a safe place to leave the goods, this is done entirely at the purchasers risk and Underfloor Heating Supply cannot be held responsible for any lost, or missing items in these cases.

Underfloor Heating Equipment Warranty details:

Underfloor Heating Supply has a full range of floor heating solutions covering everything from new build properties, extensions, whole house systems, commercial renovations or just a single room retrofit.

Our systems combine ease of installation with reliable long-term performance.

Our product warranties:

Wet Underfloor Heating Systems.

Underfloor heating pipe – Lifetime

  • Manifolds – 5 years
  • Pump sets & all electrical parts – 2 years

These warranties are only valid for products returned within 28 days from delivery. Please refer to our terms and conditions for further information.

These guarantees only apply for systems installed following the manufacturer’s recommendations, contained within Underfloor Heating Supply installation documents and are only for use within domestic/ light commercial operations.

We require written notice of any product failure, product or products must be returned, including a copy of our returns form (contained within our returns page). We test all returns to locate the faults. When confirmed, items are either replaced or refunded. If the item is proven not to be faulty, it will be posted back at the buyer’s cost or destroyed.

Electric Underfloor Heating Systems.

Our electric underfloor heating mats are covered separately directly by the manufacturer:

  • Lifetime Warranty due to manufacturing defects of mats or cables.
  • All products meet all test requirements of International Standards (IEC 60335/IEC 60800/IEEE515, IS1554/694) and are CE approved by SGS.

Underfloor heating mats come with a Lifetime Warranty. The warranty only applies if installed by an Approved Electrician and following the IEE 17th Edition wiring regulations and the installation conforms to Part P of the Building Regulations 2005. Installation must follow the manufacturer’s guidelines. The relevant warranty certificate has been completed and registered within 28 days of completion of the works. Failure to do so will result in the warranty being void. This warranty is in addition to and supplements your statutory rights. Your statutory rights are not affected in any way. If you do not register for the extended warranty within 28 days, then the standard warranty of 1 year will apply.

12mm Pert-Al-Pert Underfloor Heating Pipe

From: £52.99

£44.16 - ex VAT

Our 12mm high quality, EUROPEAN Premium Pert-Al-Pert underfloor heating pipe.
Easy-flex pipe, easy to form and handle.
Designed for use with our Retro18 overlay systems.

PERT-AL-PERT The main component of floor heating is pipes. The core in the case of PERT/Al/PERT pipes is aluminium pipe with a thickness of 0.2 mm ultrasonic-welded lengthwise, with overlap, which can withstand pressures of approximately 10 bar. By adding layers of plastic on the outside and inside of the aluminium pipe, fixed to the aluminium using special adhesive, we have a pipe capable of working under the pressure and temperature at the level of 10 bar and 95oC respectively. The inner smoothness of the pipe allows unrestricted flow rates and heat output for under-floor heating systems. It comes complete with the European benchmark testing certification from DVGW. It is the Rolls Royce of under-floor heating pipes. Conforms to DIN 16833 This unique combination of traditional materials and plastics allows multi-layer pipes to have the advantages of traditional pipes (negligible thermal elongation, lack of shape memory) and plastic pipes (flexibility, low roughness, high operating life, low heat losses) while also eliminating their disadvantages. The pipes are manufactured based on the two raw materials: pipes in diameters 16-75mm are produced using PERT – polyethylene with elevated temperature properties to put it very simply, the structure of this material is like balls of wool which are merged mutually with side threads, resulting in a structure that is very tangled but very strong and difficult to break. When it comes to pipes, this translates into high resistance to temperature and pressure, which is so important in plumbing and heating systems.
As standard we include FAST & FREE DELIVERY to all UK mainland addresses (excluding, Channel Islands & Eire) on all heating products.

Delivery of the Goods shall be made by The Underfloor Heating Supply to the address of the Buyer as stipulated on the Order. A signature indicating safe receipt of the Goods may be required on delivery or collection.

In the circumstance where no persons may be at the address, we recommend that a note is left for the courier advising them to deliver to a direct neighbour, or, of a safe place to leave the goods. However please note that in the circumstance that a note is left advising the courier to leave the delivery with a neighbour, or, of a safe place to leave the goods, this is done entirely at the purchasers risk and The Underfloor Heating Supply cannot be held responsible for any lost, or missing items in these cases.

Underfloor Heating Equipment Warranty details:

Underfloor Heating Supply has a full range of floor heating solutions covering everything from new build properties, extensions, whole house systems, commercial renovations or just a single room retrofit.

Our systems combine ease of installation with reliable long-term performance.

Our product warranties:

Wet Underfloor Heating Systems.

Underfloor heating pipe – Lifetime

  • Manifolds – 5 years
  • Pump sets & all electrical parts – 2 years

These warranties are only valid for products returned within 28 days from delivery. Please refer to our terms and conditions for further information.

These guarantees only apply for systems installed following the manufacturer’s recommendations, contained within Underfloor Heating Supply installation documents and are only for use within domestic/ light commercial operations.

We require written notice of any product failure, product or products must be returned, including a copy of our returns form (contained within our returns page). We test all returns to locate the faults. When confirmed, items are either replaced or refunded. If the item is proven not to be faulty, it will be posted back at the buyer’s cost or destroyed.

Electric Underfloor Heating Systems.

Our electric underfloor heating mats are covered separately directly by the manufacturer:

  • Lifetime Warranty due to manufacturing defects of mats or cables.
  • All products meet all test requirements of International Standards (IEC 60335/IEC 60800/IEEE515, IS1554/694) and are CE approved by SGS.

Underfloor heating mats come with a Lifetime Warranty. The warranty only applies if installed by an Approved Electrician and following the IEE 17th Edition wiring regulations and the installation conforms to Part P of the Building Regulations 2005. Installation must follow the manufacturer’s guidelines. The relevant warranty certificate has been completed and registered within 28 days of completion of the works. Failure to do so will result in the warranty being void. This warranty is in addition to and supplements your statutory rights. Your statutory rights are not affected in any way. If you do not register for the extended warranty within 28 days, then the standard warranty of 1 year will apply.

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